10 Incomplete Display Troubleshooting | LED Race Clock Support

1:28

When to use this

How to troubleshoot an LED Race Clock that is not displaying properly.

Power state

Power on

Only for the connector checks shown.

Tools

Phillips #2 screwdriver

Before you begin

With the clock off and unplugged, remove the back panel first (02 Back Panel Removal). Then follow this procedure's power state.
Place the clock on a stable surface and observe the display before opening the housing.
Support the rear housing while it is open.
The clock remains powered for the connector checks in this procedure.
Do not remove, install, or tighten screws while powered. If screw work is needed, stop, power off, and disconnect the clock.

Steps

Observe the front display and identify which LED modules are not responding.

Initial incomplete display
Open and support the rear housing, then inspect the internal connections.
Locate the loose red-and-black connector shown in the video and press it firmly into place.
Recheck the display.
If the issue remains, continue inspecting the remaining internal connections.
Locate the disconnected ribbon cable shown in the video at the LED module.
Align the ribbon-cable connector and press it straight in until fully seated.

Reseat the ribbon cable
Close the housing, restart the clock, and allow the startup sequence to finish.
Confirm that the full display is visible and every LED module is responding.

Full display after restart

Important

No screw work while powered.
Support the rear housing throughout access.
The clock stays powered for the connector checks.

Check when done

After restart, the full display is visible and every LED module responds. If the issue continues after the connection checks and restart, contact Finished Results Support.

Still not working?

Email support@finishedresults.com. Tell us you completed procedure 10 and what you saw when you checked your work. Replacement parts are ordered the same way.