Follow this procedure if the clock does not boot and the Raspberry Pi shows no indicator lights.
Carefully grip the exposed edge of the card.
Note the orientation of the original card before it is fully removed.
Position the replacement MicroSD card in the same orientation as the original.
The replacement MicroSD card is fully inserted in the slot beneath the Raspberry Pi and matches the original orientation.
Email support@finishedresults.com. Tell us you completed procedure 04 and what you saw when you checked your work. Replacement parts are ordered the same way.